Manager, Health Information Management

The Manager of?Health Information Management?is responsible for managing, coordinating, and performing day-to-day HIM departmental operations and staff supervision.??The HIM Manager will oversee and implement facility related HIM operational planning/initiatives, budgets, workflow processes and internal controls.
Responsibilities include;?hiring and training employees; plans, assigns and directs workflow, appraises employee performance?and disciplines accordingly; addresses complaints and resolves problems; and actively oversees and manages production and quality control efforts.?Implement and support all HIM initiatives and activities. Provide support to HIM Departments at the facility level for department operations, reimbursement opportunities, various program implementation, and HIM specific system installations.

  • Provides direct managerial oversight to facility HIM staff in management of accuracy and timeliness of work, work processes, and overall work load responsibilities
  • Responsible for operational activities relating to facility HIM functions; including discharge patient medical record retrieval, encounter reconciliation, release of information, processing document scanning and other department workflow processes
  • Selects, evaluates, trains, and provides leadership and direction to reporting staff

  • Responsible for ensuring staff compliance with documented and established workflow guidelines and procedures
  • Assists in the development of strategy, specific goals, objectives, budgets and performance standards for the facility HIM functions
  • Assist in identifying and implementing process improvements to decrease costs and improve service for applicable stakeholders
  • Performs productivity and quality monitoring providing timely and consistent feedback to employees.
  • Works with the facility to improve medical staff practice patterns including documentation requirements, transcription requirements such as; the entering of demographic information, speaking clearly, and dictating from an appropriate phone
  • Completes monthly trending analysis of encounter reconciliation, release of information, physician incomplete records/delinquent count, DNFB process, and document scanning workflow process performance reports.?
  • Develop and deploy health information management systems as part of the healthcare system's overall information system plan
  • Monitor health information management systems and set the healthcare system's standards for data quality and ethical practices
  • Participate in the development of health information management policies and procedures on release of information, confidentiality, information security, record reconciliation, document scanning, information storage and retrieval, and record retention
  • Serve as the designated Facility Privacy Officer
  • Serve as the designated Facility Records Custodian
  • Facilitate changes with SHCIS and hospital procedures as the SHCIS superuser and hospital specific statistical reporting using Business Objects, Powervision, or Medeanalytics
  • Facilitate and support changes in ICD-10, meaningful use, and any other new and upcoming regulatory changes or company initiatives
  • Support Clinical Documentation Improvement efforts by assisting provider documentation with requirements for E/M professional and ICD-10 coding
  • Document and enforce the healthcare system's health information management policies and procedures
  • Provide education and training to the healthcare system's employees in areas relevant to health information management policies and procedures
  • Support and facilitate clinical, administrative, and external data use functions
  • Monitor and provide information on local, national, and international trends in healthcare delivery
  • Monitor and provide information regarding changes in legislation and accreditation standards that affect health information management
  • Serve as an internal consultant on health information management issues including release of information, confidentiality,? HIPAA Privacy, information storage and retrieval, and record retention

Note:? This is not an all-inclusive list of this job?s responsibilities.? The incumbent may be required to perform other related duties and participate in special projects as assigned.


  • Registered Health Information Technician (RHIT) or Administrator (RHIA) Certification


  • Minimum three years of acute-care HIM department head level management experience
  • Experience in the development and management of HIM department budget
  • Experience in small to mid-size hospitals
  • Experience in project management
  • Preferred knowledge of information systems and healthcare applications in addition to database applications and report writing software
  • Preferred experience with electronic record systems ? Cerner PowerChart

Technical Competencies:

  • Working knowledge of Microsoft computer applications; excel, word, PowerPoint, etc.
  • Excellent written, verbal and presentation skills required; excellent business judgment, decision making, and business savvy are also essential.
  • Strong understanding and knowledge of regulatory requirements; CMS, HHS, HIPAA Privacy
  • Experience working collaboratively with IT, HIMS, Finance, Compliance, Managed Care, Business and Clinical Operations are important.
  • Strong understanding and appreciation for the automation of the revenue cycle functions and the engagement of the customer in that automated process.
  • Knowledge of applied statistics, process analysis, and outcomes analysis.

Leadership Competencies:

  • Proven management skills in monitoring HIM functional areas for productivity and quality standards?
  • Effectively supervises facility HIM staff

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